Privacy Policy
Learners Edge (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, services, and website (collectively, the “Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly, including:
- Name, email address, phone number
- Date of birth, gender (if provided)
- Payment information (credit card, billing address)
- Account login credentials
1.2 Usage Information
We automatically collect information about your use of the Platform, including:
- IP address, device type, browser type
- Pages visited, time spent on the Platform
- Interaction with features, content, and courses
1.3 Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to improve your experience.
- Cookies may store user preferences, login details, and usage data.
- You can manage or disable cookies through your browser settings, though this may affect Platform functionality.
1.4 Third-Party Information
- We may receive information about you from third-party services, such as payment processors or integrated apps.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Platform
- Process payments and manage subscriptions
- Personalize content and provide recommendations
- Communicate with you about updates, offers, and events
- Monitor Platform usage and enhance security
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Companies that assist with hosting, analytics, payment processing, and support
- Legal Requirements: If required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets, subject to confidentiality obligations
4. Data Retention
- Personal information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
- Usage and analytics data may be retained for longer periods for business purposes.
5. Security of Your Information
- We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls.
- No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and receive a copy of your personal information
- Request corrections to your personal information
- Request deletion of your personal information
- Object to or restrict processing of your data
- Withdraw consent at any time (without affecting past processing)
To exercise these rights, please contact us at admin@learnersedge.ca
7. Third-Party Services
- Our Platform may contain links to third-party websites, apps, or services.
- We are not responsible for the privacy practices of third parties, and this Privacy Policy does not apply to them.
8. Children’s Privacy
- Our Platform is not intended for children under 13 years of age (or the age of majority in your jurisdiction).
- We do not knowingly collect personal information from children.
9. International Users
- Learners Edge is based in [Insert Jurisdiction].
- By using the Platform, you consent to the transfer, storage, and processing of your information in [Insert Jurisdiction] and other countries where our servers or service providers are located.
10. Changes to this Privacy Policy
- We may update this Privacy Policy from time to time.
- Updated policies will be posted on the Platform with a revised effective date.
- Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Learners Edge
Email: admin@learnersedge.ca
12. Optional Sections
12.1 Data Portability
- Users may request a copy of all personal data we hold about them in a structured, commonly used, machine-readable format.
- Requests can be made by contacting admin@learnersedge.ca
12.2 Marketing & Promotional Communications
- Users may opt-in to receive promotional emails or newsletters.
- Users can unsubscribe at any time by following the instructions in the communication or contacting us.
12.3 GDPR Compliance (For EU Residents)
- EU users have rights to access, correct, delete, restrict processing, and object to processing of personal data.
- EU users may lodge complaints with their local data protection authority.
12.4 CCPA Compliance (For California Residents)
- California residents may request disclosure of personal information collected, sold, or shared in the last 12 months.
- California residents may request deletion of personal information, subject to certain exceptions.
- To exercise these rights, please contact admin@learnersedge.ca
12.5 Cookies & Tracking Details
- Detailed explanation of analytics, advertising, and functional cookies used on the Platform.
- Users can manage cookies through browser settings.
12.6 Data Breach Notification
- In the event of a data breach affecting personal information, we will notify affected users in accordance with applicable laws.
12.7 Third-Party Advertising & Analytics
- We may use third-party services for analytics and advertising.
- These third parties may collect anonymized or aggregated data.
12.8 Retention & Deletion of Accounts
- Users may request account deletion, which will remove personal information except where retention is required by law.
